Did you know that landlines are being phased out? It’s not happening yet, and has in fact been delayed from 2025 to 2027. The delay is because not all providers are ready and able to make the switch yet, and don’t all have plans in place to help vulnerable customers.
The landline as you know it, will be phased out and you will need to be using VOIP (voice over internet protocol) technology, instead. These rely on electricity and broadband and so there is much discussion about back-up battery especially for vulnerable customers. Of course many people have mobiles and can use these in an emergency (if they are charged up) but not all customers do.
We are pleased to note, however, that the personal care alarm companies have adapted their technologies and now use the mobile networks to route their emergency calls, so they aren’t reliant on the landline network anymore. Existing clients using the old technology will be migrated over in due course.
Our concern is that we see a lot of people with poor speed broadband (even in cities like London), who can’t possibly expect to be able to make calls over the internet. We hope there is time for all of this to be upgraded.
If you haven’t been contacted about your landline being switched, then don’t worry, you are probably best to wait until you have to do it.
Eventually, after all the upgrades, the digital network will be cheaper to run, so hopefully it will be worth it in the end.
If you are concerned about the new technology, please get in touch and we will help you if you need to change your technology.
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