If you want to have access to the internet you need a device and to make the device work well and fast in your home, you need broadband. But what if you haven’t had it before? We come across clients regularly who don’t have it, so it’s not as uncommon as you might think.
Broadband bamboozles us all, but imagine if you haven’t had it before. There are so many technical terms so how do we explain what they all are? And of course we want to make sure our older clients are not picking a provider who is going to make things even more confusing if they have to call for any technical assistance.
This is why we work with UW. Not only can we help explain things to our clients, but the technical and customer services look after our clients very well. We always make sure to put our clients on the Priority Services Register, so they are attended to quickly especially if they have a Careline device or need the phone to connect to family (they may not have a mobile device).
If you would like to talk to us about how UW can help you get connected with broadband (or to change supplier), please let us know.
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